Change PayPal email address with existing subscriptions

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If you have existing subscriptions with PayPal, you can still change your PayPal email address; however, you need to change both the email used in WooCommerce and the primary address with PayPal.

Please also note, you can not change to the email address in WooCommerce to use the email address of a different PayPal account. You must update the email address used on the PayPal account instead of using a new account. Changing the PayPal account email in WooCommerce will break the connection between PayPal and WooCommerce Subscriptions for all subscriptions created with the old PayPal account.

To change the email address used at PayPal, please follow PayPal’s article on changing your email address. Be sure to set the new email address as the primary email.

To make the change in WooCommerce:

  1. Go to: WooCommerce > Settings > Checkout > PayPal.
  2. Enter the new email in both the PayPal Email and Receiver Email fields.
  3. Save the changes.


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